Vice President, Technology, Leadership for Educational Equity
Author of The Project Manager’s Little Book of Cheats. Available o…
I looked directly at the woman sitting across from me and stated flatly, “You will hear the unvarnished truth from me.” I proceeded to give Janet some very difficult feedback. She was recently transferred to be under my management and nobody had told her some hard truths about how she was perceived. I felt like I was practically berating her with negative comment after negative comment, and at the end of the conversation she thanked me, genuinely.
But this anecdote is not about what Janet learned during the conversation, or how to take critical feedback gracefully. The point is something quite different. It’s about how we, as project leaders, must try corral implicit