Projects offer change and excitement. They are about changing the world. Projects build skyscrapers. Projects make life saving drugs available to us. Projects have sex appeal!
In contrast, process appears quiet, unremarkable and without flash. The differences between projects and process manifest themselves as conflict. Project managers seek change while process-driven operations departments focus on maintaining equilibrium, quality and output.
The process world of repetitive tasks and daily routines has much to teach project managers. Perhaps you are “stuck” in a process-driven department, waiting for your project assignment? Or you may be in an operations department