Managing team members and encouraging them to work together toward a common goal is an essential skill that all project leaders should possess, but sometimes conflicts arise. In Conflict Resolution at Work for Dummies (Wiley Publishing, December 2009), author Vivian Scott recommends inviting the conflicted participants to sit down together and answer these questions:
What would you like to see happen? What does that look like for you? Ask these questions one right after another so your colleague can describe what he does want versus what he doesn’t want. He may ask for respect, but until he describes what respectful behavior looks like to him, you won’t know how…
Neil S: "I totally agree with you Vincent. The process is as only as good as the people …" on The Gates of Development
February 10, 2012
Andreea T: "Hi Tom, this article is very well written in my opinion and illustrates the prin…" on Agile 101: Larger Teams
February 10, 2012
Cristina M: "Excellent article!" on Agile 101: Larger Teams
February 10, 2012
Shyam S: "Dear Ty, Absolutely great thought. The organisation which I worked with in my…" on Are You a Shusa?
February 10, 2012