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Project Triage
Bruce Beer, PMP
(April 17, 2008)
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After extensive project planning, everything will go smoothly — maybe someday, right? Until then, you need another plan for when projects go awry. An effective recovery plan will first evaluate how serious the failure is and then focus on what is salvageable. By incorporating the principles of medical triage, you just might save the “patient.”
There you are, project manager of an important new project — you have completed project planning and commenced implementation. You’re admiring your wondrous spreadsheets and new whiz-bang software package that will revolutionize project control when — BAM! — you’ve been hit! A project wreck and you never saw it coming.
OK, so your project is in trouble and likely to become a statistic for project failure unless some immediate action is taken. No amount of wishful thinking, praying to the PMI gods, or bashing your head against the nearest brick wall can turn the clock back. You have to begin the project recovery process.
Remember the TV series M*A*S*H? Whenever they had an influx of injuries, the first thing they did was "triage," which is "the process of prioritizing sick or injured people for treatment according to the seriousness of the condition or injury.” In effect, they didn't rush in and try to heal the first injury they saw; they did an overall assessment of how serious each casualty was then worked on the most serious problem first, working down the priority list until everything had been treated.
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