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Home > Departments > Training & Education
Whether your project’s training requirements are internal or external to the project plan — that is, tasks within your project or checkpoints that refer to external plans — you need to keep track of the timelines and deliverables related to these needs.
One common complaint about IT projects is the lack of attention paid to training the end-users. During the implementation/management phase of the project work, it’s important for the project manager to monitor the coordination of the training plan. You can improve both the perception and the reality of project success by communicating effectively at appropriate intervals. You can also help by making sure that changes in the project are mapped with these related plans so that changes in one will be appropriately reflected in the other.
Timing is everything and that’s certainly true with training, so make sure that you (or someone on your team) is managing or watching over the interaction between your project plan and these related plans. It’s often helpful to delegate this to someone on your team and it can be set up as a recurring task within the project plan to ensure these plans remain visible. You should be aware of what the impact will be on the external plans if several key project tasks are delayed and be sure to coordinate with these external plans so things don’t get out of sync.
“The timing of the training is particularly difficult because if it comes too early, participants forget what they learned.
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