PMO 2.0: The Changing Face of Today’s PMO

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PMO 2.0: The Changing Face of Today’s PMO
Terry Doerscher (August 21, 2006)

The world of project management has changed. Have you adapted? Management techniques historically grounded in construction and manufacturing have quickly become obsolete in today’s fast moving, technology-oriented service organizations. For many PMOs, the message is clear: evolve or die.

This white paper is part of a continuing series on the evolution of the PMO, exploring concepts first introduced in the Planview white paper, Put Your PMO in Overdrive: Align Work, Resources and Business Objectives Across the Enterprise. Here, author Terry Doerscher explains the changes needed for PMOs to not only adapt, but also thrive in today’s environment. This paper defines the characteristics and challenges of a new type of organization (the Technology Service Organization); delivers best practices for successful project management within these dynamic new businesses; and presents a logical case for expanding the responsibility of the PMO to include a host of related performance management services as well as work and workforce management.

“In the United States, we spend more than $250 billion each year on IT application development of approximately 175,000 projects…A great many of these projects will fail.

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September 2010:

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