Counting the Hours

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Counting the Hours
(June 7, 2004)

"Capacity Crowd" was a good article. It seems real capacity planning knowledge got lost when the United States shifted from a manufacturing to a service and technology economy.

RE: "Capacity Crowd"

This was a good article. Capacity planning is something that IT and other organizations have not normally done as a discipline. It seems real capacity planning knowledge got lost when the United States shifted from a manufacturing to a service and technology economy. Now there is so much talk about the portfolio mix, prioritization, etc., but nothing about the actual productive capacity of a resource to perform. Most organizations don’t look at the actual productive capacity that a project manager or team member has in a day. It is too much work.

From a time/motion study I did on myself and a detailed review of actual work done by others in a project office, I found that the average productive time ranged from 4 to 5.5 hours a day — short of the 7 hours, or even 6 hours, that some organizations use.

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