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Home > Features > Case Studies
Business continuity planning is about much more than data recovery, and it should be conducted with a project management mindset. A financial institution's experience after Hurricane Katrina provides some how-to (and how-not-to) tips for developing a business continuity plan. It could be you and your company’s most important project … you just never know.
As chief financial officer, Glenda Rushe safeguards the savings of more than 3,500 members of the St. Tammany Federal Credit Union, which serves employees of the public school district in Slidell, Louisiana. Part of her duty to her customers in the last several years has been developing a business continuity plan.
In that vein, Rushe contracted with a firm that provides continuous data backup and recovery and a "hot site" — office space where her staff could relocate if their headquarters was destroyed or temporarily uninhabitable. She also pulled together important contact information for employees, vendors, software providers and the group's national professional association, and sketched out how she hoped the credit union would react and recover in an emergency.
The plan that Rushe and her CEO put together was then stored in a "hurricane box" that also included office supplies, a computer modem, an Epson printer and important accounting records and client data that had been sorted and stored on computer disks.
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