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Better People Management
John Skabelund
(August 11, 2005)
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Every project manager has dealt with underperforming team members, but the root causes can vary greatly. There is no ‘one size fits all’ people-management template, and any approach must suit a company’s culture. However, these three strategies for dealing with poor performance are relevant to every project, regardless of organization or industry.
Can you improve poor performance on your project team? Yes, but promising instant results or offering oversimplified quick fixes is counterproductive. No one-size-fits-all people management template will work for every situation. The strategy you use must fit within your company’s business strategy and goals. And your management practices must fit together and mutually reinforce each other. However, the following three strategies can be applied on almost every project in every organization in any industry.
1. Increase Accountability
Everyone’s contribution can and should be measured. The failure to set clear, measurable performance standards expected of each team member often leads to poor performance. The individual may believe he or she is meeting expectations, while the project manager has a completely different idea about the desired outcome. In these cases, when specific measurable objectives aren’t in place, success is open to interpretation.
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