This summer Patrice Colancecco Embry posted an article on The Digital Project Manager suggesting that project managers needed to show empathy not just towards team members and stakeholders, but towards the project itself.
In this interview Patrice and Dave dig in a little deeper on the idea of showing empathy for your project, why and how you'd go about doing that. They also get into the how important it is for the PM to show empathy for him/herself and when it is okay to totally hate the project.
If you'd like to check out Patrice's original article, you can find it here: http://www.thedigitalprojectmanager.com/managing-project-empathy/
At DigitalPM 2013 I had the chance to meet Dan Brown, who is a founder and principal at Eight Shapes, a Washington D.C. based user experience consulting firm. Dan is also the author of Communicating Design and Designing Together and at the conference he facilitated a session using a game called Surviving Design Projects that he developed to help improve communication with design on projects where there is conflict.
In the interview we discuss Dan’s perspective on the value Design brings to the team and how we can improve our interaction with them. Dan also shares his thoughts on the challenges facing the role of project management in the digital space.
One of my lightbulb moments during this conversation was that in many ways, it seems as though the design side of the house and the agile software side of the house are headed down the street in the same direction, but on opposite sides of the street. It raises the question of when/how there will be a convergence in how the two sides approach their work.