A project manager has many responsibilities to the team. Some (direction, communications) are more obvious than others (providing context, looking for training opportunities, maintaining a work-life harmony) . Obvious or not, these activities are essential to developing high-performing teams that deliver successful projects.
By providing access to documents and responding to queries with straight answers, you create an atmosphere of goodwill and trust on your teams. By doing so, when things don’t go exactly to plan, and they never do, people are more likely to give you the benefit of the doubt and work harder to correct course.
Team enthusiasm reduces pressure to perform and transforms it into a desire to succeed. But enthusiasm can be difficult to sustain on long-term projects that run into roadblocks. In part three of our series on managing pressure, we look at ways to nurture and maintain enthusiasm on your projects.